Dear user, if you are an existing user of the previous version of our SocNet SMM panel, you need to reset your password to log in to your account again

Privacy Policy

This Policy describes what personal data SOCNET SMM (hereinafter - "Platform", "we", "service") processes, for what purpose, how long it stores and how it ensures their protection. The Policy applies to all information received from users of the site socnet.pro (smm.socnet.pro) and related services.

1. General Provisions

  • 1.1 Legal Framework. When processing personal data, we are guided by:
    • — Federal Law of the Russian Federation No. 152-FZ "On Personal Data";
    • — GDPR (EU);
    • — US laws on the protection of personal data.
  • 1.2 User Consent. By using the site, creating an account or placing an order, you confirm that you have read and accepted this Privacy Policy.
  • 1.3. Changes. We may make changes without prior notice to the client. The current version is published on the site with the date of amendments to the Privacy Policy; continued use of the service means your consent to the current changes. We will immediately notify you of any breach of your personal data that may result in a high risk to your rights and freedoms.

2. Purposes of Data Processing

  • 2.1 User registration and identification.
  • 2.2 Order execution, transaction accounting and bonus accrual.
  • 2.3 Customer support, dispute resolution, request processing.
  • 2.4 Service quality improvement and traffic analytics.
  • 2.5 Marketing mailings (only with user consent).
  • 2.6 Compliance with legal requirements and fraud prevention.

3. What Data We Collect

  • 3.1 Account Data: name (nickname), email, IP address, authorization data (hash password, tokens).
  • 3.2 Payment Data: history of deposits and withdrawals, deposit amounts.
  • 3.3 Order Data: links to social networks, selected services, service volumes, status.
  • 3.4 Cookie Files and Technical Logs: device type, browser, referrer, visit time, page metrics (we use Google Analytics / Yandex Metrica).
  • 3.5 Correspondence: requests, chat with support, service reviews.

4. Legal Basis for Processing

  • 4.1 Execution of the offer agreement (provision of services).
  • 4.2 Legitimate interests of the Platform (fraud protection, service development).
  • 4.3 Consent of the data subject (marketing notifications).
  • 4.4 Fulfillment of obligations under the law (tax, accounting and AML requirements).

5. Transfer and Access to Personal Data

  • 5.1 Platform Employees — strictly on a "need-to-know" basis.
  • 5.2 Service Provider Partners (payment gateways, hosting, analytics) — provided they comply with confidentiality and apply adequate protection measures.
  • 5.3 Government Agencies — only on the basis of a lawful request.

6. Cookie Files

  • 6.1 We use session cookies (authorization, language selection) and analytical cookies (Google Analytics, Yandex Metrica).
  • 6.2 The user can delete or block cookies in the browser settings; at the same time, some site functions may become unavailable.

7. Data Storage and Protection

  • 7.1 Data is stored on secure servers in data centers in various countries around the world.
  • 7.2 Implemented measures: HTTPS/SSL, password encryption (bcrypt), two-factor authentication, access logs, regular backups.

8. User Rights

  • 8.1 Receive information about stored data (right of access).
  • 8.2 Request correction of inaccurate or outdated data.
  • 8.3 Request deletion of confidential information (right to be forgotten), except in cases where storage is required by law.

9. KYC and AML Details

  • 9.1 In some cases (large payments, partner program), we have the right to request documents to confirm identity and the origin of funds.
  • 9.2 Documents are checked manually by the authorized department, stored encrypted and deleted immediately after verification.

10. Responsibilities of the Parties

  • 10.1 The Platform provides reasonable technical and organizational protection measures.
  • 10.2 The user is responsible for maintaining the confidentiality of their account and password, as well as for restricting access to their computer or device from which they log into their personal account.
  • 10.3 In case of leakage due to the fault of the user, SOCNET SMM is not responsible.

11. Contact Information

For privacy issues, requests and consent feedback:

By using the SOCNET SMM services, you confirm that you have read and understood this Privacy Policy.

Join Right Now

SOCNET SMM works 24/7 to keep your social media growing non-stop

Join the large community of our clients who already use the services of the best universal SMM panel — try top social media services with just a couple of clicks for free!